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Author: Chris Voss, Tahl Raz

Narrator: Ryan

Format: MP3

IBSN: 9781847941497

Language: English

Publish Date: 17/05/2016

Audiobook length: 31 min

Contents

Chapter 1Overview
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Chapter 2How to quickly establish a harmonious relationship with the other party at the beginning of the negotiation
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Chapter 3How to persuade others to get the results wanted in a negotiation
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Chapter 4How to find out unknown information and ensure implementation after negotiation
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Chapter 5Summary & Review
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Why listen to Never Split the Difference

Listening to the summary audiobook of "Never Split the Difference" by Chris Voss and Tahl Raz is an invaluable investment in enhancing your negotiation skills. Drawing from Voss's extensive experience as an FBI hostage negotiator, the book offers practical techniques and psychological insights that can be applied to everyday interactions in both personal and professional settings. By absorbing the key concepts in a concise format, you'll gain the tools to communicate more effectively, build rapport, and achieve better outcomes without sacrificing your principles. This engaging summary can transform the way you approach negotiation, making it a compelling addition to your personal development toolkit.

Author : Chris Voss, Tahl Raz

As a well-known international crisis negotiator, Chris Voss formerly worked for the Federal Bureau of Investigation, where he negotiated in hostage situations. He is also the founder of the Black Swan Group, a Fortune 500 listed company, and has taught and given lectures at Harvard and MIT. Tahl Raz is the co-author of the New York Times’ best-selling column, Never Eat Alone, and a content editorial consultant at a number of companies.

Key Insights from Never Split the Difference

  • Effective negotiation is about understanding emotions rather than just logic; empathy plays a crucial role in connecting with your counterpart. By actively listening and validating their feelings, you can create a pathway for collaboration and agreement.
  • The concept of 'tactical empathy' involves recognizing and articulating the emotions of the other party to diffuse tension and build trust. By making the other party feel understood, you set the stage for more productive negotiations.
  • Using techniques like the 'accusation audit,' where you preemptively address potential objections or fears from your counterpart, allows you to regain control of the negotiation. This strategy disarms the other party and encourages a more open and honest dialogue.
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Brief In, Brilliance Out

Contact: buildlearn.bk@gmail.com