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Author: Kerry Patterson, Joseph Grenny, Ron McMillan

Narrator: Ryan

Format: MP3

IBSN: 9780071446525

Language: English

Publish Date: 26/08/2004

Audiobook length: 31 min

Contents

Chapter 1Overview
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Chapter 2What to do before a crucial confrontation?
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Chapter 3What to do during a crucial confrontation?
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Chapter 4What to do after a crucial confrontation?
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Chapter 5Summary & Review
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Why listen to Crucial Confrontations

Listening to the summary audiobook of "Crucial Confrontations" offers valuable insights into effectively navigating high-stakes conversations where emotions run high and outcomes matter. This resource condenses key strategies and techniques that foster open dialogue, resolve conflicts, and promote accountability in both personal and professional contexts. By engaging with this succinct presentation, listeners can quickly grasp essential concepts that can transform their approach to difficult discussions, leading to more productive relationships and improved communication skills.

Author : Kerry Patterson, Joseph Grenny, Ron McMillan

The book is co-authored by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler, a team of Stanford researchers, corporate trainers, and senior consultants. Besides this book, the group of authors also produced several other New York Times bestsellers, including Crucial Conversations: Tools for Talking When Stakes Are High, Change Anything: The New Science of Personal Success, and Influencer: The New Science of Leading Change. Their works have positively influenced various fields.

Key Insights from Crucial Confrontations

  • Crucial Confrontations emphasizes the importance of addressing high-stakes conversations that can lead to conflict or misunderstanding. By using specific strategies to approach these dialogues, individuals can foster more productive outcomes and improve relationships.
  • The book introduces the concept of 'The Pool of Shared Meaning,' which suggests that open dialogue allows for a richer understanding among parties. By ensuring everyone contributes to the conversation, misunderstandings can be clarified and resolved effectively.
  • One of the key tools discussed is the importance of creating safety during tough conversations, ensuring that individuals feel secure enough to share their perspectives. This sense of safety encourages honesty and vulnerability, leading to more constructive resolutions.
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Contact: buildlearn.bk@gmail.com